Subject: Re: English Language Test - Hritik Gupta
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 29 Nov 2022 02:03:46 -0700 (MST)

stay in Noida, sound ok, immediate joiner,total experiene-2.10y,last salary-23k , will come to office on 30th November for Screening 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 28, 2022 4:59:47 PM 
Subject: Fw: English Language Test - Hritik Gupta 

interview 

From: Hritik Gupta <[email-masked]> 
Sent: Monday, November 28, 2022 1:50 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Hritik Gupta 

	
	
			Foreign Language Screening Test 
		
	Name 	Hritik Gupta / (91) 9910707452 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear sir/madam, 

At the outset, we sincerely apologize for inconvenience caused to you. 

We would like to update you that as per records your courier of handbag is already shipped but due to incorrect address we are unable to deliver your order to you. 

Hence, we would request you to kindly share your complete address with area pincode so that same can be deliver at earliest. 

Regards, 
Customer service team. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

At the outset, we sincerely apologize for inconvenience caused to you. 

We would like to update you that, as pe your request we have raised request with req.id xxxx for replacement of TV unit and our service team will visit at your registered address within 2 working for installation of new tv unit. 

Regards, 
Hombox Team.