Subject: English Language Test - Abhishek Verma
From: Abhishek Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Nov 2022 01:57:55 -0500

| | Foreign Language Screening Test

Name | Abhishek Verma    /  (+91) 9997871633    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear sir/mam we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,
Thad purchased a television set from your shop on 30 April 2019
regret to hear that the set up the television was very poor or defective item.
You wanted money, even though I pointed out to him, that it was part of the amount had already paid as per above invoice.
We tried to replace TV within 24 hours.

Thanks to bring the issue
Homebox team

| |