Subject: English Language Test - Anas Saifi
From: Anas Saifi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Nov 2022 00:48:56 -0500

| | Foreign Language Screening Test

Name | Anas Saifi     /  (+91) 9625284563    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Sir/Mam

I'm Anas from babyshop.com .You ordered A Handbag from Our website .
The order shipped by us and handed by the delivery company . But when the delivery person tried to deliver the order your address as per the courier was wrong . Please send us the walled Address otherwise you order will be cancelled..

Thank you
Team babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hlo Sir/Mam

I'm Anas from Homebox.We just received your email regarding the installation problem .we tried to solve your problem . We send a technitian to check the problem and we can do whatever we can do

Thak you
Team Homebox

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