Subject: English Language Test - Ankit Maurya
From: Ankit Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Nov 2022 00:08:46 -0500

| | Foreign Language Screening Test

Name | Ankit Maurya     /  (+91) 7238007238    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I am trying to ship your item to your address but your address is incorrect.  Please check your address and provide us with the new address. Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I apologize for our mistake.  Don't worry, we find out where the mistake has happened and your problem will be resolved very quickly. Thank you

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