Subject: Trainer Candidate - Prem Pal Singh
From: Prem Pal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Nov 2022 01:55:45 -0500

| | Tech Support Test

Name | Prem Pal Singh
E-mail | [email-masked]
Phone Number | (0120) 7827370038
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Holitech | Engineer | 29 june 2022 | 24000
Previous Employer 1 | Vivo | Asst.Engineer | 27 Dec.2021 | 22000
Previous Employer 2 | Mariam Electronic | Engineer | 31Dec.2017 | 16000

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in Quality? | 2 years
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

In the Mariam Electronic as a pcb analysis engineering,in vivo mobile India as ESD assistant engineer, work in the all productions and engg.dept. inspection and maintain doc.
In the Holitech as a ESD Engineer in quality management system, responsibility internet and external calibration and ESD training provide to floor employee. And control the doc.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Provide to customer 100/. quality
What according to you makes you a good candidate for this position? | Experience and qualifications
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |