Subject: English Language Test - Pradanta Saikia
From: Pradanta Saikia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Nov 2022 02:51:23 -0500

| | Foreign Language Screening Test

Name | Pradanta Saikia    /  (+91) 7636822432    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I am extremely dissatisfied not only with the product but even with the customer service support. I hope that
thisproblem will be addressed immediately. I expect to receive a replacement of
TVor currentissue get fixed within a day

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