Subject: Fwd: English Language Test - Pritisha Sharma
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 26 Nov 2022 07:44:19 +0000

Interview

Sent from my iPhone

Begin forwarded message:

From: Pritisha Sharma <[email-masked]>
Date: 26 November 2022 at 11:48:52 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Pritisha Sharma
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Pritisha Sharma    /  (91) 8402853134    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Thank you for contacting us.

Your request has been received by babyshop.com.  Your order   for handbag was shipped and handed over to our courier partner on xx/xx/xxxx. Our courier partner tried to deliver the item on xx/xx/xxxx. However, the deliver partner has informed that the customer’s address is wrong.

The delivery address mentioned in the order is “ 123,xxx, xxx, pin-123456’’. Our delivery partner will try to deliver the item again today.

We sincerely apologize for any inconvenience caused and appreciate your patience and understanding in this regard

Regards,
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Thank you for contacting us.

This is in reference to the concern you had raised regarding the TV Cabinet purchased from us. It is requested to send some clear images of the product.

We are sorry trouble you had to go through and would like to assure you that the matter will be resolved as per return policy of the product.

Regards
Homebox team