Subject: Arabic Language Test - Md Quaisar Jamil
From: Md Quaisar Jamil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Nov 2022 01:06:58 -0500

| | Foreign Language Screening Test

Name | Md Quaisar Jamil     /  (+91) 6200597588    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi
I think you are doing well
I received your query and checked, your order was placed at the same day when you ordered, We contected the courier company they are asking your address is not found, so please update your address you will receive your order.
Thank you for contacting us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul
you can exchange the cabinet please go to login and Oder for exchange it.
Thank you for contacting us.

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