Subject: Re: English Language Test - Mehtab Ansari
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 25 Nov 2022 01:32:56 -0700 (MST)

stay in Noida, sound below average,2y of work experience,notice period-45 days,salary- 14,500k,he will come today for screening in office on 25-11 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Thursday, November 24, 2022 5:35:17 PM 
Subject: Fw: English Language Test - Mehtab Ansari 

interview 

From: Mehtab Ansari <[email-masked]> 
Sent: Tuesday, November 22, 2022 6:37 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Mehtab Ansari 

	
	
			Foreign Language Screening Test 
		
	Name 	Mehtab Ansari / (+91) 9773738110 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir/Ma'am, 

It's been more than 14 days since I placed an order for a handbag with the order id #12345 
Could you please check the status and let me know? 

Please reach out to me on this no. xxxx 

Thanks and regards 
Mehtab 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

We understand your concern 

Sorry to hear that you have found many scratches on your TV cabinet after the installation team. 

I would like to tell you that your TV cabinet will be replaced in a couple of days as per business policy. 

For any further queries contact this no. xxxxxx 

Thanks and Regards 
Team