Subject: English Language Test - Mohd Sanover Ansari
From: Mohd Sanover Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 09:12:50 -0500

| | Foreign Language Screening Test

Name | Mohd Sanover Ansari     /  (91) 9871357704    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I apologise for the inconvenience caused you. I’ve raised the request to concern department they’ll be look into this and get it fixed. As soon as possible mean while I would like to request you please wait for 2-3 business days.May I help you with any other concern.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I’m really sorry for the inconvenience. I’ve created a free replacement for you.Is there anything else I can help with?

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