Subject: Fw: English Language Test - Mehtab Ansari
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 24 Nov 2022 12:05:17 +0000

interview
________________________________
From: Mehtab Ansari <[email-masked]>
Sent: Tuesday, November 22, 2022 6:37 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Mehtab Ansari

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mehtab Ansari     /  (+91) 9773738110    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Sir/Ma'am,

It's been more than 14 days since I placed an order for a handbag with the order id #12345
Could you please check the status and let me know?

Please reach out to me on this no. xxxx

Thanks and regards
Mehtab
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

We understand your concern

Sorry to hear that you have found many scratches on your TV cabinet after the installation team.

I would like to tell you that your TV cabinet will be replaced in a couple of days as per business policy.

For any further queries contact this no. xxxxxx

Thanks and Regards
Team