Subject: English Language Test - MOHAMMAD KAIF
From: MOHAMMAD KAIF <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 05:59:47 -0500

| | Foreign Language Screening Test

Name | MOHAMMAD KAIF    /  (+91) 9608762320    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We are checking your status and we found that our courier boy is trying to deliver but he is facing some issues about your address. Can you repeat your address that I check your address is correct?

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Mam,

Sorry for the issues about our product. We try to understand your situation. If you want to return our product and money back so you will have to return our product from our website or product after that our courier boy will come to your house and pick the order and after product check we will back your money in your bank account.

Thank You & Regards Team Cherry e-commerce

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