Subject: English Language Test - Priyanka Kamboj
From: Priyanka Kamboj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 04:33:40 -0500

| | Foreign Language Screening Test

Name | Priyanka Kamboj    /  (91) 7453882860    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir/mam,
I just wanna inform you that your product is ready for deliver. Aslo our courier team try to contect you on your given address. But they find that your address is not correct. I requst you to Please reconfirm your address.
Thanku.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul
Sorry for the inconvenience, if you face any problm regarding Product.  If you wanna replace your product i registered your complaint our team will contact you as soon as possible .
Thanks you.

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