Subject: English Language Test - Akhilesh Chauhan
From: Akhilesh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 00:06:19 -0500

| | Foreign Language Screening Test

Name | Akhilesh Chauhan    /  (91) 8181813153    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello mam/ sir we have checked your order status it is currently in courier facility some confusion regarding your address so that's why order not delivered sorry for the delay I check once personally and try to delivered your order as soon as possible
Thanks sir

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir sorry for the inconvenience but why you not check the unit while opening the box when our team present there

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