Subject: Arabic Language Test - Thoufick Raja
From: Thoufick Raja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 04:36:30 +0000

| | Foreign Language Screening Test

Name | Thoufick Raja    /  (+91) 8344070592    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

Welcome to babyshop.com

Your order has been packed and sent to delivery but by mistake you have given wrong delivery address. Kindly provide the correct delivery address and your mobile number.

Thanks for purchase in baby shop.

Regards,
Thoufick Raja

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,

We will send our team mate again to your home for checking the cable. If any damage they will change the cable.

Keep purchasing regularly with us.

Regards,
Thoufick Raja

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