Subject: English Language Test - Mahendra More
From: Mahendra More <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Nov 2022 23:58:51 -0500

| | Foreign Language Screening Test

Name | Mahendra More    /  (425524) 09975738419    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly I wil confirm customer mobile no.and customer address if suppose customer address wrong then I will call him and ask him send me ur correct place address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Soo as I am customer support excu.I told him sir if suppose tv box seal pack so as possible of replace ur tv but if u have open the box of tv and handling time scratches on that we are not responsible and our in term conditions against all soo thats y not possible sir remain replace of ur tv.sory sir but we will repair with applying charges. Ok

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