Subject: Candidate Name : Vipul kumar
From: Satyam Saini <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 22 Nov 2022 02:59:22 -0700 (MST)

Please Describe in 200-300 words:- 

Candidate Name : Vipul kumar 

English Typing Speed.: 30 WPM. 
Accuracy - 83% 
Q.1. The Qualities that you have that will make you a good customer support representative? 

Ans. The qualities needed to become a good customer services support representative includes having a good listening skill,Abilities to defragment the required task into smaller parts and provide with short and efficient solutions.While answering the customer over products and services, One should always greet the customers in the required way and should always provide short and comprehend solutions regarding it. 
The qualities that will make me a good customer service representative invcludes:- 

Ability to understand the problem and break thgem into smaller parts to provide a step by step solutions regarding the query. 
Having a keen understanding of the English speaking people and their accent to understand them on video calls. 
Ability to listen customer query on phone and providing them with the required solution. 
Providing them with short and comprehend solution. 
Fast Learner So as to cope up with the fast Technology driven envoirnment. 
Ability to do extensive research regarding a problem and provide them with the required solution. 
Ability to Use Modern applications,softwares as required by our company. 
Having a keen nature to serve and help people in order to make their experience better. 
Concise, Everything I learn into Short and ordered summary format. 

Thus, These are the required qualities one should have in order to Provide the customer a fast,hassle free and to the point solution, that will lead the customer satisfaction increae and eventually will help in the growth of our company and its customer service department.