Subject: Re: English Language Test - RIYA TUTEJA
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 21 Nov 2022 03:56:52 -0700 (MST)

stay in east Delhi,sound ok , 4m of work experience,shared the assessment remotely,last salary-16k 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 21, 2022 3:12:16 PM 
Subject: Fw: English Language Test - RIYA TUTEJA 

interview 

From: RIYA TUTEJA <[email-masked]> 
Sent: Monday, November 21, 2022 11:33 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - RIYA TUTEJA 

	
	
			Foreign Language Screening Test 
		
	Name 	RIYA TUTEJA / (+91) 7011359462 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi (customer name) 

Greeting from (baby shop name)! 

This is in regards to your concern against order ID....... As we can check, our delivery agent has tried delivering the product ordered but the address mentioned by you was wrong. That is the reason why the product has not been delivered to you till now. 

Therefore, we request you to kindly check the shipping address again i.e (address) and confirm with us this is your correct address or share with us the correct address so that we can validate and assist you accordingly. 

Awaiting your response. 

Be assured (Baby shop name) is always here to help you and provide you with best services. 

THANKYOU AND REGARDS 

TEAM (BABY SHOP NAME) 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi (customer name) 

Greetings from (baby shop name)! 

This is in regards to your concern regarding the TV cabinet against the order ID which was successfully delivered to you on (date). 

As you have mentioned that it has scratches on it, we would request you to share with us the images of the TV where the scratches are clearly visible and invoice details of the product so that we can validate and assist you accordingly. 

Awaiting your response. 

Be assured (baby shop name) is always here to help you and provide you with the best services. 

THANKYOU AND REGARDS 

TEAM (baby shop name)