Subject: English Language Test - Dhiraj Kumar Singh
From: Dhiraj Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Nov 2022 00:04:58 -0500

| | Foreign Language Screening Test

Name | Dhiraj Kumar Singh    /  (+91) 8929901988    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir , I am Dhiraj Kumar singh from xyz I am here to help you regarding your product shipment . As I am seeing your address does not matched as given during product placement.  Please update your current shipping address.
Thankyou

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir , my name is Dhiraj Kumar Singh. I am from Teambox team ,we are happy to help you regarding your problem .We will sent a team to inspect the cabinet ,once the inspection is done we will update you soon with replacement or money refund .

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