Subject: Re: English Language Test - Areeb Ali
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 18 Nov 2022 06:13:42 -0700 (MST)

sound good , fresher, stay in Delhi,shared test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, November 18, 2022 6:30:29 PM 
Subject: Fw: English Language Test - Areeb Ali 

interview 

From: Areeb Ali <[email-masked]> 
Sent: Friday, November 18, 2022 6:29 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Areeb Ali 

	
	
			Foreign Language Screening Test 
		
	Name 	Areeb Ali / (110002) 9211411987 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
Thank you reaching out to us. We'd like to inform you that the order that was placed by you 14 days back has been successfully dispatched but the delivery address provided by you during the time of placing an order was incorrect. Our delivery partner reached to the address provided by you but couldn't deliver the order. We'd request you to provide us with the correct address so that we can ensure a seamless experience for you. 
Regards, 
Babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 
Thanks for reaching out to us. We're really sorry for the inconvenience caused by us. We'd request you to provide us with the proof of the damage so that we can proceed further with this query. Rest assured You're going to get a resolution for this at the earliest 
Thanks, 
Homebox Team.