Subject: Re: English Language Test - Vishal Kumar
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 18 Nov 2022 00:08:13 -0700 (MST)

stay in Noida, fresher, sound dumb 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, November 15, 2022 4:59:14 PM 
Subject: Fw: English Language Test - Vishal Kumar 

interview 

From: Vishal Kumar <[email-masked]> 
Sent: Thursday, November 10, 2022 1:17 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Vishal Kumar 

	
	
			Foreign Language Screening Test 
		
	Name 	Vishal Kumar / (91) 9318519275 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Sir, 
Thank you for reaching out. We appreciate your patience, and will be happy to solve this issue for you. 
Sorry for the inconvenience.As I can see you had contacted us regarding the status of your hand bag product.As per our records we have passed your product to our delivery partner and they were unable to deliver the product to you.So,l request you to please check and update your correct address in our website so that I can make sure the delivery of your product as soon as possible. 
Best regards 
Babyshop.com 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 
Thank you for reaching out. We appreciate your patience, and will be happy to solve this issue for you.As I can see you have raised a complaint regarding your latest order of your tv. 
As our agent will reach you to check the problem of tv. After that if there will be any problem than I will make sure the replacement of your tv as soon as possible. 
Thanks & regards 
Homebox team