Subject: Re: English Language Test - Ayushi Gupta
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 17 Nov 2022 02:16:12 -0700 (MST)

Stay in Noida, sound good,2y of work experience,last salary-28,800k, told her our max is -25k,-26k , she agrees ,shared test remotely 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, November 15, 2022 4:59:30 PM 
Subject: Fw: English Language Test - Ayushi Gupta 

interview 

From: Ayushi Gupta <[email-masked]> 
Sent: Thursday, November 10, 2022 12:32 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Ayushi Gupta 

	
	
			Foreign Language Screening Test 
		
	Name 	Ayushi Gupta / (91) 9650520458 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello, 

Thank you for contacting Babyshop.com. 

I understand that you would like to know the status of your order. 

We apologies for inconvenience caused to you in this case. 

Having checked this, I found that your order was shipped from our end and was handed over to the courier. 

However, the courier was unable to deliver the order as the address mentioned by you was wrong. 

I would request you to kindly contact the courier and update the address. 

Courier name: Bluedart 
Contact Number: 1234456789 

If you have any other questions, Please feel free to contact us. 

Your patience and understanding is greatly appreciated. We look forward to see you soon again. 

Regards, 
Babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 

Greetings from Homebox. 

I understand that the item you have received is damage. We apologies for any inconvenience that has caused due to receiving a damaged product. 

Could you please share the image of the damage item with us so that we can look into this. 

If you have any other questions, Please feel free to contact us. 

Your patience and understanding is greatly appreciated. We look forward to see you soon again. 

Regards, 
Homebox