Subject: English Language Test - Chunnu Kashyap
From: Chunnu Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Nov 2022 03:24:05 -0500

| | Foreign Language Screening Test

Name | Chunnu Kashyap    /  (201303) 8766267246    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
Please give your correct address details. As per the courier company,your address found wrong. Please send us your current address details through email and we will place your order.
Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul
Homebox Team have received your complaint regarding your TV cabinet.
We are apologies for such discrepancies. Please send us your details again. Surely We will solve your problem.
Regards

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