Subject: Re: English Language Test - Varun Anand
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 17 Nov 2022 01:22:10 -0700 (MST)

stay in Merut,can relocate ,sound ok,4m of work experience,last salary-17k, shared test remotely 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, November 15, 2022 4:53:44 PM 
Subject: Fw: English Language Test - Varun Anand 

interview 

From: Varun Anand <[email-masked]> 
Sent: Thursday, November 10, 2022 2:05 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Varun Anand 

	
	
			Foreign Language Screening Test 
		
	Name 	Varun Anand / (250001) 7830016453 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir, 
We are very sorry for the delay in your product delivery. We have shipped your order from the company on the same day you ordered. But we recieved the message from courier department that your mentioned address is not founded. Pls re-enter your correct address and we are giving you the phone no of courier boy please teach him to reach your destination 
Thank You! 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Sir, 
We just found your email and we are very sorry for wrong unit delivered and installed. Don't worry sir we will send our team with new unit and they will install it. But first our unit will chek what is wrong in the last unit and also chek the bill. Team will follow some company procedures. But we will promise you sir that team will bring you the new unit ASAP. 
Thank You!