Subject: Trainer Candidate - Mritunjay Kumar
From: Mritunjay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Nov 2022 07:43:25 -0500

Tech Support
Test

Name

Mritunjay
Kumar

E-mail

[email-masked]

Phone Number

(122004) 08789207711

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Sona Comstar

DTR

15000

Previous Employer 1

Mahindra CIE
Automotive Limited

DET

17679

Previous Employer 2

If Selected, how much time do you need
to join?

1 months

Please briefly
describe your work experience specifically in Quality?

I am a
group leader in tool room in which I am handling man power and watch the quality
of die types of defect reason for rejections part, 5s ,Daily work management,
Safety of our members, planning of daily forging plan etc..

Have
you worked as a Quality Manager in a Call Center/Customer Service/BPO
Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Our die was cracked after few parts again and again then we
are doing some rework in it 4 to 5 times in a shift i.e, it impact on the
quality of the product having trouble to check the part is wear or cracked, dot
mark etc...

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

To maintain
the production as they want

To maintain the quality of the part

Give them no complain part

Zero tolerance

Value of time

What according to you makes you a good candidate
for this position?

Fast learner with good observation skill, to
manage the work, Maintain high accuracy with zero tolerance, managing the man
power, capable to maintain any critical situation.

On a scale of 1 - 5
please rate your fluency in spoken English

3