Subject: Fwd: English Language Test - Chandar maurya
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 16 Nov 2022 04:52:29 +0000

Interview

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Begin forwarded message:

From: Chandar maurya <[email-masked]>
Date: 16 November 2022 at 10:21:57 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Chandar maurya
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Chandar maurya    /  (+91) 8527674153    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning,

We sincerely apologise for the inconvenience caused to you.
We would like to inform you that once the order is successfully placed and dispatched then you will not be able to change your delivery address. As you said delivery address is wrong so once the order is undelivered to your location then you will get an option to change your delivery address and our team will reattempt to deliver your order to your updated address.

Hope this helps do let me know if you have anything else.

Thanks for contacting babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Good morning Abdul,

We sincerely apologise for the inconvenience caused to you.
We would request you to please share the image of TV Cabinet so that we can check the image and match with our policies and our senior team will visit to your location to check your concern and then our team will inform you that whether it will be refunded or replaced.

Hope this helps do let me know if you have anything else.

Thanks for contacting babyshop.com