Subject: Re: English Language Test - RAHUL VERMA
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Nov 2022 06:52:08 -0700 (MST)

stay in MP, sound poor, 3m experience in white hat junior, 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 14, 2022 11:59:36 PM 
Subject: Fwd: English Language Test - RAHUL VERMA 

Interview 

Sent from my iPhone 

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From: Deeksha Dadu <[email-masked]> 
Date: 14 November 2022 at 23:59:17 GMT+5:30 
To: Aishwarya Jaiswal <[email-masked]> 
Subject: Fwd: English Language Test - RAHUL VERMA 

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Interview 

Sent from my iPhone 

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From: RAHUL VERMA <[email-masked]> 
Date: 12 November 2022 at 13:04:44 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - RAHUL VERMA 
Reply-To: [email-masked] 

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			Foreign Language Screening Test 
		
	Name 	RAHUL VERMA / (+91) 9977348396 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi Sir, 
Thanks for contacting babyshop.com , We are very sorry for the inconvenience that you have faced. 
Sir, we can see your order was shipped by us, and was handed over to courier company on same day when the order was placed. 
The courier partner tried to deliver the order to you, but the address you have provided was wrong according to the courier partner. 
We request you to please update the correct address in your profile by visiting on our website babyshop.com 
If need further assistance we will be happy to help you. 
Thanks and Regards 
Rahul Verma 
babyshop.com 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 
Thanks for contacting Homebox Team, We are very sorry for the inconvenience that you have faced. 
Abdul,we are happy to inform you that we have escalated your issue related to the TV Cabinet to our backend team. 
Our backend team will connect you at the earliest and provide you the resolution for the same. We request you to please wait till then. 
If need further assistance we will be happy to help you. 
Thanks and Regards 
Rahul Verma 
Homebox Team 

	

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