Subject: Re: English Language Test - Aniruddh singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Nov 2022 05:27:38 -0700 (MST)

stay in Bhopal, can relocate, sound average,1y of work experience in voice process,last salary-16k 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 14, 2022 11:24:48 PM 
Subject: Fwd: English Language Test - Aniruddh singh 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Aniruddh singh <[email-masked]> 
Date: 14 November 2022 at 11:44:18 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Aniruddh singh 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Aniruddh singh / (462033) 07974773086 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi , 

 We are sorry to let you know that the courier service provider ........ could not deliver your shipment with tracking ID:xxxxxxxxxx as there was a mismatch in the pincode and address provided at the time of placing the order. Due to this the order has returned to the seller. 

 We are sorry to let you know that the courier service provider ......could not deliver your shipment with tracking ID:xxxxxxx as there was a mismatch in the pincode and address provided at the time of placing the order. Due to this the shipment was misrouted to another city and has been returned to the seller. 

In case of further questions, you can reach customer support by writing to [email-masked] with the reference number.......... 

If you still wish to buy the product please place a new order with the correct address details. 

We would like to thank you for your understanding. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

We’re writing to you about the TV Cabinet in your order. 

Since the brand is yet to get back to us about the issue and we did not want to keep you waiting, we've asked the seller to refund an amount of ₹ once they receive the returned product. The pickup will be done by ------and you will receive another email and SMS with the pickup details. 

Since the brand is yet to get back to us about the issue and we did not want to keep you waiting, the seller has arranged for the product to be replaced once the initial product is returned. The pickup of the product will be done by ..... and you will get another email and SMS with the pickup details. 

You can check the status of the {refund/replacement} here.............. 

Have a good day! 	

	

BQ_END