Subject: Fw: English Language Test - Sukhdeep Singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 11:54:13 +0000

interview
________________________________
From: Sukhdeep Singh <[email-masked]>
Sent: Monday, November 7, 2022 9:24 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Sukhdeep Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Sukhdeep Singh    /  (201303) 9456290758    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

Greeting of the day,

As you said you want to know about the status of your order.

As we are here to inform you that your order has been cancelled due to your wrong address mentioned while you placed your order and our courier partner try to reach with you but your address was wrong.

We would like to inform you that please place a fresh order once again and put correct address.

With regards,
Sukhdeep
Team babyshop
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer,

Greetings of the day,

Thanku, for contracting us. This is Sukhdeep from Homebox team.

We are here to inform you that please share all the images of product where the scratches are and all four sides images of box and after verification we will inform you and you can raise a return request for your product.

Once the return request will be raised then your product will be pickup from your destination and it will be RTO.

We would also inform your that after RTO the refund will be initiated in your original source of account.

Best regards,
Sukhdeep
Team homebox