Subject: Fw: English Language Test - Adarsh Tyagi
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 11:51:56 +0000

interview
________________________________
From: Adarsh Tyagi <[email-masked]>
Sent: Wednesday, November 9, 2022 2:39 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Adarsh Tyagi

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Adarsh Tyagi    /  (91) 9871731405    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Sorry for the inconvenince mam/sir. I would like to know your order id, so i can check the current status of your shipment.

Mam/Sir the address you provided for the delivery is mismatched, can you please provide the correct address for the delivery so we can get it delivered to you soon.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Sir/Mam i apologise for the inconvience. Please attach the images of the product so I can forward your complaint to the relevant team.
Your unit will be replaced or you will be refunded whichever you may like. Thank you for being our precious customer.