Subject: Fw: English Language Test - Vishal Kumar
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 11:29:14 +0000

interview
________________________________
From: Vishal Kumar <[email-masked]>
Sent: Thursday, November 10, 2022 1:17 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Vishal Kumar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Vishal Kumar     /  (91) 9318519275    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Sir,
Thank you for reaching out. We appreciate your patience, and will be happy to solve this issue for you.
Sorry  for the inconvenience.As I can see you had contacted us regarding the status of your hand bag product.As per our records we have passed your product to our delivery partner and they were unable to deliver the product to you.So,l request you to please check and update your correct address in our website so that I can make sure the delivery of your product as soon as possible.
Best regards
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello Abdul,
Thank you for reaching out. We appreciate your patience, and will be happy to solve this issue for you.As I can see you have raised a complaint regarding your latest order of your tv.
As our agent will reach you to check the problem of tv. After that if there will be any problem than I will make sure the replacement of your tv as soon as possible.
Thanks & regards
Homebox team