Subject: Fw: English Language Test - Varun Anand
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 11:23:44 +0000

interview
________________________________
From: Varun Anand <[email-masked]>
Sent: Thursday, November 10, 2022 2:05 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Varun Anand

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Varun Anand    /  (250001) 7830016453    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Sir,
We are very sorry for the delay in your product delivery. We have shipped your order from the company on the same day you ordered. But we recieved the message from courier department that your mentioned address is not founded. Pls re-enter your correct address and we are giving you the phone no of courier boy please teach him to reach your destination
Thank You!
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Sir,
We just found your email and we are very sorry for wrong unit delivered and installed. Don't worry sir we will send our team with new unit and they will install it. But first our unit will chek what is wrong in the last unit and also chek the bill. Team will follow some company procedures. But we will promise you sir that team will bring you the new unit ASAP.
Thank You!