Subject: Fw: English Language Test - Chahat Doda
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 11:21:54 +0000

interview
________________________________
From: Chahat Doda <[email-masked]>
Sent: Thursday, November 10, 2022 2:30 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Chahat Doda

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Chahat Doda    /  (91) 9999934794    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

Greetings from babyshop.com, thank you so much for shopping with us.

This email is to inform you that the address provided by you is incorrect as per the courier service so unfortunately the order couldn’t be delivered.

You can email us the correct address here and we’ll begin the delivery process again.

Sorry for the inconvenience and thank you for your patience.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer,

Thank you for shopping with home box .

We deeply regret the unfortunate experience you’ve had with this order and offer our sincere apology.

We’ll soon send an inspection executive to check on the condition of the cabinet and soon after the inspection you’ll be receiving a replacement order or a refund as per your preference.

We are for the inconvenience and thank you for your patience.