Subject: Re: English Language Test - MOHD HAMZA
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Nov 2022 04:01:19 -0700 (MST)

stay in Lucknow,can relocate,fresher,sound average 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 14, 2022 10:09:09 PM 
Subject: Fwd: English Language Test - MOHD HAMZA 

Interview 

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From: Deeksha Dadu <[email-masked]> 
Date: 14 November 2022 at 22:07:35 GMT+5:30 
To: Aishwarya Jaiswal <[email-masked]> 
Subject: Fwd: English Language Test - MOHD HAMZA 

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Interview 

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From: MOHD HAMZA <[email-masked]> 
Date: 14 November 2022 at 19:33:02 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - MOHD HAMZA 
Reply-To: [email-masked] 

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			Foreign Language Screening Test 
		
	Name 	MOHD HAMZA / (+91) 7275322207 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	In the said situation, the customer executive will respond to the customer politely and with clear words and he will ask him whether his put address is correct or not, so after all the customer executive will ensure him and satisfy him and say that there is a process for order delivery and the company works according to it, so you don't worry once the order returns it will redispatch once again. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 
thank you so much for sharing your experience with product/company. your feedback helps us improve us our product/service for everyone. 
we noticed your concern and we have forwarded your mail to our relevant partner and look into it and don't worry your problem will be solved. 

regards. 	

	

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