Subject: Fwd: English Language Test - Rahul Bhatia
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Nov 2022 02:01:08 -0700 (MST)

Can you please evaluate his test, if you have time? Thanks 

From: "Rahul Bhatia" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, October 28, 2022 7:24:27 PM 
Subject: English Language Test - Rahul Bhatia 

	
	
			Foreign Language Screening Test 
		Name 	Rahul Bhatia / (+91) 8810649905 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Justin . Great sir .Thank you for letting me Know about the shipping issue. In order to protect both of us we cancelled and refunded your order . Please replace the order immediately with the correct shipping address .if you replace the order as soon as you receive this message you will keep your spot in my order processing query and your order will not delayed. 

Max Thomson 
Babyshop.com 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello max we just recive your mail that you have got some scratches on your TV cabinet which your buy from our homebox . Thanks. For letting us know . Sorry for that issue but you don't worry max out team will come to your house and take the defected piece and instead of that we can replace you a another new TV cabinet model within 24 hours . 

Brian Lee 
Head Of Homebox