Subject: Fw: English Language Test - Jayant Pal
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 06:47:01 +0000

interview
________________________________
From: Jayant Pal <[email-masked]>
Sent: Tuesday, November 15, 2022 11:07 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Jayant Pal

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Jayant Pal    /  (+91) 9027475826    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello, i'm Jayant from baby shop .com
And i've just had information about your order (handbag) , that the address for the same as per mentioned details is wrong and uncommunicative, I'm sorry for the inconvenience caused and delay , but can you re-mention the address details on this email . I'll  let you know shorty about the updated status of your order .
Thank you for shopping with babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello I am Jayant from baby shop.com and i'm very sorry for the inconvenience,  don't you worry we will get this item replaced as soon as possible.  Thank you for shopping with us