Subject: Fw: English Language Test - Mohd Aqil
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 06:43:21 +0000

interview

________________________________
From: Mohd Aqil <[email-masked]>
Sent: Tuesday, November 15, 2022 11:38 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Mohd Aqil

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mohd Aqil    /  (91) 8979039864    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  To: [email-masked]
From: [email-masked]
Sub: Reply to non-delivery of the order.

Respected sir,
This email is regarding order number 12345 which was supposed to have reached you by now.
Unfortunately,the courier company could not carry on with the required process as the address was wrong.
I would be grateful to you if could send us a correct address with two telephone numbers .
Another way od completion of this order Is by contacting the courier company whose number is 9876543210 and providing with your exact location.

Extremely sorry that you had to go through this experience with us.

Thanking you,
For babyshop,
Customer service representative
Aqil
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   To: [email-masked]
From: [email-masked]
Sub: reply to return request.

Respected sir,

Extremely sorry that you had to go through this experience with us.

This is not the experience that we want to give to our customers.

I have forwarded your request to concern team and they will contact you soon for better and speedy resolution.

Thanking you,
Homebox.com