Subject: Fwd: English Language Test - Naveen Roy
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 15 Nov 2022 04:49:26 +0000

Interview

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Begin forwarded message:

From: Naveen Roy <[email-masked]>
Date: 12 November 2022 at 12:12:45 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Naveen Roy
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Naveen Roy    /  (135001) 9728938565    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello sir,
Its customer service representative.
 I want to ensure that your order has been shipped by us but there was a problem with address. The courier tried to deliver the order to you but,your address as per the courier was wrong.
We will try to fix this problem.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello sir,
It's Homebox team.
I want to ensure that your problem will be fixed as soon as possible as per terms and conditions of the company.