Subject: Re: English Language Test - Mohd Moazzam Ansari
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 14 Nov 2022 21:26:03 -0700 (MST)

stay in Delhi,he is Syed's reference,immediate joiner,2y of experience,sound average,last salary-16k,expecting as per company rules,will come to office today in office 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, November 14, 2022 10:06:48 PM 
Subject: Fwd: English Language Test - Mohd Moazzam Ansari 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Mohd Moazzam Ansari <[email-masked]> 
Date: 14 November 2022 at 19:45:18 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Mohd Moazzam Ansari 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Mohd Moazzam Ansari / (91) 7503318336 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi ma'am/sir, 

Greetings of the day! 

Thank you for reaching to us, 

Ref. Number: abcd... 

We do apologize for the inconvenience caused to you. 

As we checked with our courier partner your delivery address is incorrect according to the courier team. 

We need to confirm your delivery address again so that could you please send us your updated delivery address. 

Please feel free to connect us for any further assistance. 

Thanks and Regard 
Moazzam!! 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

Greetings of the day! 

Thank you for contracting us. 

We do apologize for the inconvenience caused to you. 

Could you please confirm your order number or reference number and few pictures of the tv unit marking to the scratches so that I can check the status of your order and can back to you with complete information and also can raise your complain to the concerned department. 

Please feel free to contact us for any further assistance. 

Thanks and regards. 
HomeBox Team 

	

	

BQ_END