Subject: Fwd: English Language Test - Ajay Pankholi
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 14 Nov 2022 18:27:59 +0000

Interview

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Begin forwarded message:

From: Ajay Pankholi <[email-masked]>
Date: 12 November 2022 at 15:13:54 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Ajay Pankholi
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Ajay Pankholi    /  (+91) 9868964701    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,
This is to inform you that based on the order details provided by you we can confirm that the address provided by you were incorrect. Therefore we would request you to provide correct address to us so that we can deliver your product on time.

Happy shopping,
Team XYZ.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,
We deeply regret the inconvenience caused. This is to inform you that we have taken up your complaint seriously and we have already processed your request for replacement. Our team will replace the damaged product within the next 3 working days.

Regards,
Team ABac