Subject: Re: English Language Test - Deepanshu Arora
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 10 Nov 2022 06:04:14 -0700 (MST)

stay in Delhi, Shalimar bagh, fresher, sound average 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, November 5, 2022 5:03:37 PM 
Subject: Fwd: English Language Test - Deepanshu Arora 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Deepanshu Arora <[email-masked]> 
Date: 5 November 2022 at 16:29:49 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Deepanshu Arora 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Deepanshu Arora / (110088) 8920453284 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Sir, 

Thank you for contacting Baby Shop. I am Deepanshu Arora. Today I am going to help you. 

I understand your issue that you didn't received your order. I would like to inform you that the address filled by you is incorrect because of this our carrier partner not able to delivered order on time. I request you to share the correct address. 

I am looking forward your reply. 

Warm regards 

Deepanshu Arora 
Baby Shop 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Sir, 

Thank you for contacting Homebox. I am Deepanshu Arora. Today I am going to help you. 

I understand your concern regarding TV cabinet. I apologize for the issue caused to you. I would like to request you please share the following details. 

1, 2-3 picture of TV cabinet where you see scratches. 

2, Your Order ID 

I again apologize for the issue cause to you. 

Please get back to us with requested details as soon as possible. 

Have a good day 

Deepanshu Arora 
Homebox 	

	

BQ_END