Subject: English Language Test - AMIT PATHAK
From: AMIT PATHAK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Nov 2022 06:27:54 -0500

Foreign Language
Screening Test

Name

AMIT
PATHAK    /  (+91) 8447530376
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear,

Your address provided us is wrong. Kindly update the
correct address as per the order. So that we can dispatch your order
successfully.

Thanks

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Dear,

Please provided us some images clearly. So that I can
request our Top Management to exchange your order successfully.

Thanks