Subject: Fw: English Language Test - zaffar wani
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 8 Nov 2022 13:39:43 +0000

interview
________________________________
From: zaffar wani <[email-masked]>
Sent: Tuesday, November 8, 2022 4:10 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - zaffar wani

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    zaffar wani    /  (+91) 9560024442    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer

Greeting from babyshop.com.

Thankyou for contacting babyshop.com

We are sorry for the trouble caused to you .  As I have checked your order no.12345 , we would like to inform you that we have already dispatched your product on same day when you placed the order.

We would like to let you know that the adress which was given from your end is not correct as our delivery partner tried to reach you but unfortunately he could not find the adress.

Kindly share your correct adress to proceed futher.

Thanks
Customer support baby.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Andul

Greetings from homebox team.

Thank you for contacting homebox Support.

We are sorry for the trouble caused to you. Kindly be informed that your email has been sent to the relevant team to investigate in your case and they will revert back to you at the earliest with an update.

We would like to request you to bear with us for some time so that we can assist you in a better way.

Feel free to get back to us if you need further assistance on 123456677.

Thanks
Customer support homebox.