Subject: English Language Test - SRISHTI GUPTA
From: SRISHTI GUPTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Nov 2022 04:16:37 -0500

| | Foreign Language Screening Test

Name | SRISHTI GUPTA    /  (+91) 9554507456    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

We were not able to deliver your recent product as your delivery address was found wrong. Please revert your correct address along with your product details.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,

I got your concern and I am sorry for that. Please share your product details along with the product photograph. Our team will reach to you soon.

| |