Subject: English Language Test - Ujala singh
From: Ujala singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Nov 2022 03:20:48 -0500

| | Foreign Language Screening Test

Name | Ujala singh    /  (91) 6392065519    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings

Dear sir/ma'am

I would like to inform you that delivery person trying to deliver  your order but due to some inconvenience  we couldn't  deliver  yet .I'm sorry  for the delay ,we will deliver product  asap .
And want to notify you to check your address

Thanks & regards
Team ujala

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear  sir

We are extremely  sorry for inconvenience. Team received  your mail and we will resolve the issue asap

Thanks & regards
Homebox team

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