Subject: English Language Test - lyoti chauhan
From: lyoti chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 6 Nov 2022 15:10:45 -0500

| | Foreign Language Screening Test

Name | lyoti chauhan    /  (110008) 8375077788    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi sir/mam                                                                                                         we tried to reach at your location to give you your ordered handbag unfortunately our delivery boy is unable to find your location and contact you.                           kindly set and check your delivery location again and call you and pick your order right address.                                                                                                         Jyoti.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul                                                                                                   Thankyou for contacting us regarding you refund and replaced on Tv cabinet.we  take pride in ensuring our TV cabinet  always meet our customer services needs we happy to inform you that you refund and replaced request falls within our policy and will be in processing upon.                                                               you should expect to see amount added you bank account with in 5 days after the  product is shipped back in the meantime feel free to reach
out using the contact information below if you have any question ,concerns or something else i can assist with.
Jyoti

| |