Subject: Fwd: English Language Test - Deepanshu Arora
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 5 Nov 2022 11:33:37 +0000

Interview

Sent from my iPhone

Begin forwarded message:

From: Deepanshu Arora <[email-masked]>
Date: 5 November 2022 at 16:29:49 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Deepanshu Arora
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Deepanshu Arora    /  (110088) 8920453284    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello Sir,

Thank you for contacting Baby Shop. I am Deepanshu Arora. Today I am going to help you.

I understand your issue that you didn't received your order. I would like to inform you that the address filled by you is incorrect because of this our carrier partner not able to delivered order on time. I request you to share the correct address.

I am looking forward your reply.

Warm regards

Deepanshu Arora
Baby Shop
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello Sir,

Thank you for contacting Homebox. I am Deepanshu Arora. Today I am going to help you.

I understand your concern regarding TV cabinet. I apologize for the issue caused to you. I would like to request you please share the following details.

1, 2-3 picture of TV cabinet where you see scratches.

2, Your Order ID

I again apologize for the issue cause to you.

Please get back to us with requested details as soon as possible.

Have a good day

Deepanshu Arora
Homebox