Subject: English Language Test - AFRAZ AHMAD
From: AFRAZ AHMAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 05:40:00 -0400

| | Foreign Language Screening Test

Name | AFRAZ AHMAD    /  (+91) 9084822899    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To:[email-masked]
From:[email-masked]
Sub: Reply to non-delivery of the order

Compose mail:
Dear mam we tried to reach at your to give you yours ordered handbag unfortunately our delivery boy is unable to find your location and contact you.kindly set and check your delivery location again and call on 9 to pick
your order

Thanks you
Have a great day

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To:[email-masked]
From:[email-masked]
Sub: money back and return replacement

Compose mail:
Dear Abdul if you have any problem in a TV cabinet that you have bought then the product will be easily replaced Because you are the respected customer our company

Thanks You
Have a great day

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