Subject: English Language Test - Anurag Pratap Singh
From: Anurag Pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 02:10:55 -0400

| | Foreign Language Screening Test

Name | Anurag Pratap Singh    /  (110059) 9667648688    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,
We are here to help you as you know our product shipped on the same day when you placed it.We regret you to tell that your address might be wrong as per our details.But don't worry we are with you and tracking your order and it will be shipped to you as soon as possible.
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,
We regret for your inconvenience but we are looking to order will be returned soon and the new will up to you as soon as possible.
Babyshop.com

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