Subject: Re: English Language Test - Sumeet Saurav
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 4 Nov 2022 01:50:12 -0700 (MST)

stay in Noida,sound average,1.5y of work experience,last salary-18k,will come to office on 4th Nov for screening 
he took the screening today in office and he is rejected 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, November 4, 2022 11:33:04 AM 
Subject: Fwd: English Language Test - Sumeet Saurav 

Interview 
Sent from my iPhone 

Begin forwarded message: 

From: Sumeet Saurav <[email-masked]> 
Date: 3 November 2022 at 21:06:22 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Sumeet Saurav 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Sumeet Saurav / (91) 8287914209 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Sir/Ma’am, 

Good Evening, warm greetings from Our company. I would regret inform you that the courier company could not deliver the product at your given address. The courier company informed that the address provided was incorrect, because of which the product was undelivered. 

We would request you, please share the correct address on this mail ID. Further, we would provide the correct address to the courier partner, for earliest possible delivery of the product at your address. 

Waiting for your early revert of correct address. 

Thanking You, 
Sumeet 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Good Evening, 
Abdul 

Please accept our sincere apologies for the below standard quality of the product received by you. I would request you, please share the high-definition images of the TV Cabinet received by you. 

I am escalating your concern, to my relevant team. Further, I am highlighting this concern to my team for replacement of the below standard product received to you. 
Please accept my sincere apologies for the trouble you have faced from our end. 

Thanking You, 
Sumeet 
HomeBox Team 	

	

BQ_END